What Our Legal Terms Actually Cover
When you open an account with us, you enter into an agreement that governs every interaction with the platform — how your account information is stored, how transactions through DANA, OVO, and GoPay are processed, and what happens if a dispute arises. We collect the minimum
-
1
personal data needed to verify your account and process your wallet transactions. That means your registered name, phone number linked to your OVO or GoPay wallet, and your DANA account details where applicable. We do not share that information with third parties outside of what is
-
2
required to complete a payment or meet a legal obligation. Your data is stored on secured servers with SSL-encrypted connections, and we apply access controls so only authorised internal processes can read your account records. These terms apply to anyone accessing the platform from Indonesia where
-
3
local law permits. If you are in a region where access is restricted, these terms still bind any interaction you have had with our systems. We keep transaction records for as long as required by applicable law, and you can request a summary of what we
-
4
hold on you by reaching our support team. Any changes to these terms will be communicated via the registered contact method on your account before they take effect.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.